Each device on contract comes complete with a service and supply program. Toner, service calls, labor, and parts are all include with your purchase. Supplies ordered by 2:00pm should arrive at your Institution the next day.
To place a service call, call the 1-800 number located on the front of your device. You will need the 5 digit number located on the front of each device. Service calls will be responded to within a 2-4 hour timeframe.
Staples and paper are at the expense of the institution.
For all sales and contract service/support needs, please contact the appropriate RJ Young representative.